Experience
- Customer research gathering and synthesis
- CX/UX strategy for product MVP and scale (including service design)
- Interaction design (IxD), scenario modelling, personas and user experience mapping
- UX/UI design for web, tablet and mobile (including HTML/CSS and native)
- Usability guidance and reviews (WCAG 2.0)
- Accessibility reviews (W3C, WCAG 2.0)
- Information Architecture (IA)
- Multimedia and web experience for designing learning objects
- Scrum/Agile and Lean UX experience
- Brand development
I facilitate customer research, collaborative design workshops, focus groups, synthesise reasearch data and conduct usability test sessions (with prototypes and working products) to gain insights about difficulties and opportunities for both businesses and customers.
Education
Third Level Education
College of Technology Bolton Street
Dublin, Ireland
City & Guilds (London Institute) certificate in Design for Print.
(Sept 1989 - May 1991)
Camberwell College of Arts, (University of the Arts, London)
Peckham, London, UK
Master of Arts in Digital Arts.
(Sept 2004 - June 2006)
MA in Digital Art web site - http://www.iconology.ie/iconology_site/
Victoria University of Wellington
Wellington, New Zealand
Paper of interest (Educational Psychology):
EPSY 142 – Understanding Behaviour: Working with People
(Nov - Dec 2011)
Victoria University of Wellington
Wellington, New Zealand
Paper of interest (Educational Psychology):
EPSY 244 – Issues in Human Development
(Mar - Jun 2013)
Courses
College of Technology Bolton Street
Dublin, Ireland
Desktop Publishing
(Apr 1992)
Business Computer Training (BCT)
Dublin , Ireland
Visual Basic 1, City & Guilds
(Apr 2000)
Berklee College of Music
Short certificate course - Introduction to Music Production
Certificate, with distinction
(Sept 2013)